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Testing #8464

closed

Test the Bill print issue in test environment with Hardware

Added by Sai Mahananda 10 days ago. Updated 9 days ago.

Status:
Closed
Priority:
High
Assignee:
Sai Mahananda
Target version:
-
Start date:
03/30/2026
Due date:
03/30/2026
% Done:

100%

Estimated time:
2:00 h
Spent time:
1:18 h
Tested Date:
03/30/2026
Page/ Module (POS):
POS
Quote

Description

I want to test bill with hardware and if issue is there then said to develoepr
1.check in pos page for all payment methods
2.cehck from sales page

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WhatsApp Image 2026-03-30 at 11.12.05 AM.jpeg (94.2 KB) WhatsApp Image 2026-03-30 at 11.12.05 AM.jpeg Sai Mahananda, 03/30/2026 06:23 AM Delete
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 #1

Updated by Sai Mahananda 10 days ago

  • Status changed from New to In Progress
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 #2

Updated by Sai Mahananda 10 days ago

We have tested this issue on our end, and the receipt alignment is working correctly for both Sales Receipt and POS Receipt during processing.

Regarding the client raised about the print alignment on the Sales page:

1.We verified the output using our printer setup, and it appears aligned as expected.
2.The current receipt size configured is 80 × 297 mm (default), and this size cannot be modified from our side.
Also, we have taken assistance from @~S.tejasriram while testing this, and the results are consistent.
Could you please confirm the following from your end- The printer model and configuration being used

Additionally, we are checking the production Sales Receipt with the same customer to validate consistency

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 #3

Updated by Sai Mahananda 10 days ago

  • % Done changed from 0 to 80
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 #4

Updated by Sai Mahananda 9 days ago

  • Status changed from In Progress to Closed
  • % Done changed from 80 to 100
  • Estimated time set to 2:00 h
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