Bug #6994
openExcel download button works but Excel file does not open (504 error)
Start date:
01/21/2026
Due date:
01/21/2026 (8 days late)
% Done:
100%
Estimated time:
1:00 h
Spent time:
Tested Date:
01/20/2026
Raised by Tester:
Sravani
Description
Description:
Navigate to Service Vendor page.
Click on the Excel download button.
Expected Result:
The Excel file should open or download successfully.
Actual Result:
The Excel button is clickable, but the Excel file does not open and shows 504 Gateway Timeout error.
Subtasks
Related issues