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Bug #6994

open

Excel download button works but Excel file does not open (504 error)

Added by Sravani Rangannapalem 9 days ago. Updated 7 days ago.

Status:
Re-Open
Priority:
Normal
Assignee:
Sai Teja Popuri
Target version:
-
Start date:
01/21/2026
Due date:
01/21/2026 (8 days late)
% Done:

100%

Estimated time:
1:00 h
Spent time:
1:00 h
Tested Date:
01/20/2026
Raised by Tester:
Sravani
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Description

Description:
Navigate to Service Vendor page.
Click on the Excel download button.

Expected Result:
The Excel file should open or download successfully.

Actual Result:
The Excel button is clickable, but the Excel file does not open and shows 504 Gateway Timeout error.

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 #1

Updated by Sai Teja Popuri 8 days ago

  • Due date set to 01/21/2026
  • Status changed from New to Resolved
  • Start date changed from 01/20/2026 to 01/21/2026
  • % Done changed from 0 to 100
  • Estimated time set to 1:00 h
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 #2

Updated by Sravani Rangannapalem 7 days ago

  • Status changed from Resolved to Re-Open
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