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Bug #6378

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Request List Page – Double Loading, UI Issues & Pending Status Clarification

Added by Sai Mahananda 30 days ago.

Status:
New
Priority:
Normal
Assignee:
Target version:
-
Start date:
12/31/2025
Due date:
% Done:

0%

Estimated time:
Tested Date:
12/31/2025
Raised by Tester:
Mahananda Sai
Page/ Module (POS):
Requests

Description

Module: Requests

Page: Request List
Priority: Medium
Type: UI + Clarification

1. Double Loading on Card Filters & Search

Issue:

Clicking card filters (Today / This Week / This Month) causes:

Page to load twice

UI looks inconsistent during loading

Search functionality also triggers double loading

Search placeholder text is partially hidden due to small input width

Steps to Reproduce:

Open Request List page

Click any card filter (Today / This Week / This Month)

Observe page loading twice

Perform search → same double loading issue occurs

Expected Result:

Page should load only once on filter or search

UI should remain consistent during loading

Search placeholder text should be fully visible

2. “View Site Visits” Button Shown Incorrectly

Issue:

“View Site Visits” button is displayed for services where site visit is not applicable

No site visit schedule exists, but button is still visible

Steps to Reproduce:

Create a request with a service that does not require site visit

Go to Request List page

Observe “View Site Visits” button still shown

Expected Result:

“View Site Visits” button should be hidden when site visit is not applicable for the service

3. Pending Status – Clarification Required

Issue:

Meaning and usage of Pending status is unclear on Request List

Clarification Needed:

What is the business definition of “Pending”?

When should a request move into Pending status?

What actions move it out of Pending?


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