Bug #6378
openRequest List Page – Double Loading, UI Issues & Pending Status Clarification
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Description
Module: Requests
Page: Request List
Priority: Medium
Type: UI + Clarification
1. Double Loading on Card Filters & Search
Issue:
Clicking card filters (Today / This Week / This Month) causes:
Page to load twice
UI looks inconsistent during loading
Search functionality also triggers double loading
Search placeholder text is partially hidden due to small input width
Steps to Reproduce:
Open Request List page
Click any card filter (Today / This Week / This Month)
Observe page loading twice
Perform search → same double loading issue occurs
Expected Result:
Page should load only once on filter or search
UI should remain consistent during loading
Search placeholder text should be fully visible
2. “View Site Visits” Button Shown Incorrectly
Issue:
“View Site Visits” button is displayed for services where site visit is not applicable
No site visit schedule exists, but button is still visible
Steps to Reproduce:
Create a request with a service that does not require site visit
Go to Request List page
Observe “View Site Visits” button still shown
Expected Result:
“View Site Visits” button should be hidden when site visit is not applicable for the service
3. Pending Status – Clarification Required
Issue:
Meaning and usage of Pending status is unclear on Request List
Clarification Needed:
What is the business definition of “Pending”?
When should a request move into Pending status?
What actions move it out of Pending?
Subtasks
Related issues
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