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Bug #5625

open

Sales PDF – Discount showing negative symbol & invalid email field UI broken in Production

Added by Sai Mahananda 4 days ago. Updated 4 days ago.

Status:
New
Priority:
Immediate
Assignee:
-
Target version:
-
Start date:
12/04/2025
Due date:
% Done:

0%

Estimated time:
Tested Date:
12/04/2025
Raised by Tester:
Mahananda Sai
Page/ Module (POS):
Sales

Description

Environment: Production
Module: Sales Page → Sale Details → Download PDF
Customer Example: RAM VADRANAM (tested record)

Steps to Reproduce:

Login in production environment.

Navigate to Sales Page.

Open Sale Details for any invoice.

Click Download → Download PDF.

Verify the following in the downloaded PDF:

Discount display

Customer email field

Email column headings / labels (when no email is saved)

Actual Result:

Discount value is showing with negative (−) symbol ❌ (ex: −50 or −10.5%)

Minus/negative symbol is displayed in PDF though discount is valid, leading to confusion ❌

Customer email field does not show "N/A" when no email exists ❌

When customer email is missing, the PDF:

does not display fallback text (N/A)

does not show email title/heading properly

Headings disappear OR blank value is shown ❌

Verified for customer: RAM VADRANAM, PDF shows all above errors ❌

Expected Result:

Discount should display without negative/minus symbol ✅
(Examples: 50, 10.5%, ₹200 – without "−")

If customer email is not stored, email field must show:

Label/Heading: "Email" must always be visible

Value: N/A ✅

Fallback display should work for all customers with no email data.

Requested Fix (Immediate in Production)

Remove negative (−) or minus symbol from discount field in PDF.

Ensure Email heading/title should never disappear.

Display N/A as value when customer email is missing.


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Actions #1

Updated by Sai Mahananda 4 days ago

  • Priority changed from Normal to Immediate
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