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Bug #6823

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POS Delivery – No unique tracking number generated option (Order ID used as tracking number)

Added by Sai Mahananda 18 days ago.

Status:
New
Priority:
Normal
Assignee:
Chandra Sekhar
Target version:
-
Start date:
01/12/2026
Due date:
% Done:

0%

Estimated time:
Tested Date:
01/12/2026
Raised by Tester:
Mahananda Sai
Page/ Module (POS):
Admin – View Orders
Quote

Description

Steps to Reproduce:
1. Place a POS delivery order.
2. Complete checkout.
3. Check the order list and email receipt.

Actual Result:
System does not generate a tracking number.
Order ID is being used as a tracking number.
This causes confusion when customer places multiple orders, because email only shows Order ID.

Expected Result:
A unique tracking number should be generated for each delivery order
(e.g., TRK-0001, TRK-0002), separate from Order ID.

Impact:
Customer cannot identify which order is which.
Delivery team cannot track individual delivery orders.

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