Bug #6555
opensubscribers -Cancel subscription does not ask for cancellation reason
Tested Date:
01/07/2026
Raised by Tester:
Mahananda Sai
Page/ Module (POS):
Subscriptions – Subscribers
Description
Actual:
User can cancel without reason.
Expected:
System should prompt for cancellation reason before confirming.
Impact:
No record for audit or customer feedback analysis.
Subtasks
Related issues
Updated by Sai Mahananda 10 days ago
- Assignee changed from Ajit A to Divya Inapakurthi
Updated by Divya Inapakurthi 7 days ago
- Status changed from New to Resolved
- % Done changed from 0 to 100