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Bug #6481

closed

Bug #6478: Plan Title field missing on Product Subscription Create page

Required changes in mail receipt content

Added by Sai Mahananda 23 days ago. Updated 16 days ago.

Status:
Closed
Priority:
Normal
Assignee:
Sai Mahananda
Target version:
-
Start date:
01/06/2026
Due date:
% Done:

100%

Estimated time:
0:30 h
Tested Date:
01/06/2026
Raised by Tester:
Mahananda Sai
Page/ Module (POS):
Product Subscription
Quote

Description

Steps to Reproduce:
1. Complete a purchase / subscription successfully
2. Customer receives the mail receipt
3. Review the receipt content in the email

Actual Result:
The mail receipt is missing and showing incorrect / unnecessary details:
- Final price for quantity is not shown
- Discount amount is not displayed
- Subscription ID is displayed
- Plan details are displayed
- Delivery Address title is shown even for non-delivery products

Expected Result:
Mail receipt should be updated with the following changes:
- Show final price based on quantity
- Remove Subscription ID from receipt
- Remove Plan details from receipt
- If the product is non-delivery, remove the Delivery Address title

Impact:
Incorrect or unnecessary information in the receipt causes confusion for customers
and reduces clarity of payment and order details.

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