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Bug #5273

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Bug #5194: DF156 production issue

Test the cash drawer

Added by Sai Mahananda 2 months ago. Updated about 2 months ago.

Status:
New
Priority:
Normal
Assignee:
Target version:
-
Start date:
11/28/2025
Due date:
% Done:

100%

Estimated time:
2:00 h (Total: 11:00 h)
Spent time:
2:00 h (Total: 2:18 h)
Tested Date:
Raised by Tester:
Page/ Module (POS):

Description

tes the cash draw this is the production issue
cehck all scenerious


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Subtasks 1 (0 open1 closed)

Bug #5370: Add the cash drawer not opening for Cash return methodClosedThirupathirao Uppu11/28/2025

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Related issues

Updated by Sai Mahananda 2 months ago

Cash drawer does NOT show any error when it is not closed
When drawer is in Open state, POS still allows the next payment
Sales Return – Cash drawer not opening for Cash return method
Invoice – Cash drawer not opening
Cash drawer status not displayed (Connected / Disconnected)
When drawer is disconnected, system does NOT show any error

✅ Passed Scenarios

Select Cash method → click Submit → drawer opens correctly

Click Print after sale → drawer does not open (correct behavior)

Click Print in Sales page → drawer does not open (correct behavior)

Zelle and Card Manual methods → drawer does not open (correct behavior)

*Not Tested / Pending Scenarios *
Click Email in Print Options

Not tested because email functionality is currently not working.

Sales page Email option

Also not tested due to the same email issue.

Actions #2

Updated by Sai Mahananda 2 months ago

  • Subject changed from Test thr cash drawer to Test the cash drawer
Actions #3

Updated by Yalavarthi Thriveni 2 months ago

  • Subtask #5370 added
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