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Bug #3279

closed

Winner Notification Email Not Triggered After Event Completion

Added by Mani Kanta 5 months ago. Updated 5 months ago.

Status:
Closed
Priority:
High
Start date:
07/07/2025
Due date:
07/09/2025
% Done:

100%

Estimated time:
Spent time:
Tested Date:
Raised by Tester:

Description

Issue Summary:
After an event concludes and winners are selected, the system is not sending email notifications to the winners. This issue affects user communication and event engagement.

Steps to Reproduce:

1.Complete an event and declare winners.

2.Check the winner's registered email inbox.

3.Confirm whether any notification email has been received.

Expected Result:
Each winner should receive an automated email notification with a congratulatory message and relevant details.

Actual Result:
No email is received by the winners, despite their selection being confirmed in the admin panel.

Impact:

Poor user experience for winners.

Affects trust and professionalism of the platform.

Leads to manual intervention by admin team.


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Related issues

Actions #1

Updated by Abhilash Reddy Kudamala 5 months ago

  • Assignee changed from Abhilash Reddy Kudamala to Arif Wasib Shaik
Actions #2

Updated by Abhilash Reddy Kudamala 5 months ago

  • % Done changed from 0 to 100
Actions #3

Updated by Abhilash Reddy Kudamala 5 months ago

  • Status changed from New to Closed
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