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Feature #11938

closed

App for solar issues

Added by Nishitha Mundra 4 days ago. Updated 4 days ago.

Status:
Closed
Priority:
Normal
Start date:
11/02/2026
Due date:
11/02/2026
% Done:

90%

Estimated time:
8:00 h
Spent time:

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Updated by Nishitha Mundra 4 days ago

  • Status changed from New to Closed
  • % Done changed from 0 to 90

• Fixed Support Management table horizontal scrolling to smoothly view all columns without cut-off issues.
• Shortened long UUID ticket IDs into clean readable formats (e.g., SUP-1009) and added a 1-click copy button beside the ID.
• Realigned the filter bar into a single row: Search bar, Date Range picker, Priority, Status, Category, and Assigned Sudo User dropdowns.
• Redesigned the Ticket Details page with a modern 2-column layout including conversation history, status updater, metadata summary, and reply composer with attachments.
• Fixed ticket access permission checks resolving the "Access denied: You can access only your own tickets" error for Super Admins.
• Redesigned the "New Support Request" creation modal with Project selector, Issue Type dropdown, Subject, Description, Priority, and file attachment uploader.
• Updated backend models (platformSchemas.js) and admin services to support projectId, projectName, and dynamic issue categories.
• Transformed the Super Admin Support module into a modern Ticket Stub Cards UI matching platform theme colors (Navy blue header, perforation notches, badges, formatted date, and Open button).
• Added a view switcher to toggle between Cards view and Table view.
• Added the "+" symbol beside the "New Request" yellow action button.
• Resolved runtime reference errors (viewMode and LayoutGrid imports) ensuring clean Vite build and frontend execution.
• Resolved the Git pull ".git/objects/00" file-lock issue caused by OneDrive background syncing.

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