Bug #5633
Updated by Sai Mahananda 4 days ago
Environment: Production
Module: Sales → Sale Details → Print
Impact: Blocks user from working on main application while print tab is open.
Steps to Reproduce:
Login to Production.
Go to Sales Page.
Open any Sale Details.
Click Print → Click Print again in browser popup.
Observe that the Print Preview page opens in a new browser tab.
Actual Result:
Print preview opens in a new tab ✅
Main application tab becomes unresponsive / not working ❌
User cannot click or continue working in the original application tab until the print tab is closed ❌
Expected Result:
Even if Print Preview opens in a new tab, the main application tab must still work normally ✅
Both tabs should function independently without blocking user actions ✅
Example:
Current behavior: When print tab opens → main app stops responding (incorrect ❌)
Expected behavior: Print tab opens → main app still works (correct ✅)
TL Confirmation Needed
Please confirm with Team Lead (TL):
Whether print preview should open in new tab or same tab.
And verify tab blocking behavior is not expected.
Current: Printed bill has content in center but 40–60% of paper is empty (incorrect ❌)
Expected: Bill should be compact like standard POS print (clean and less white space ✅)