Private
Tracker *Bug Feature Support Testing
Subject *
Description Edit Cancellation Workflow: Implement automatic cancellation, staff approval/rejection, cancellation reasons, and cancellation-stage tracking. Customer Emails: Implement six email notifications for item cancellation, request received, request declined, refund started, refund sent, and refund failed. Stripe Refunds: Integrate refund processing and webhook handling with duplicate-event prevention. Warehouse Alerts: Implement Order_Line_Cancelled alerts for warehouse staff at request, cancellation, and rejection. Warehouse Operations: Handle held items, packing restrictions, task updates, shipping-label voiding, and return-to-shelf workflows. Admin Updates: Add the Cancellations & Refunds tab, cancellation/refund details, order badges, and cancellation-stage history. Storefront Updates: Add cancellation-policy help text and consistent cancellation/refund wording. Bug Fix: Fix the variable declaration issue in warehousePackNotify.service.js. Testing: Add unit tests and verify cancellation, refunds, notifications, and warehouse workflows.
Status Resolved
Priority *Low Normal High Immediate
Assignee Ajit ABindu DandaChandra SekharDivya InapakurthiKarthik PalakondaPavan Kumar MuralaRavi Shankar PalleRavindra AtthotaSai MahanandaSai Priyatham SadineniSowjanya atthotaSravani RangannapalemTeja Sriram SanganiYalavarthi Thriveni
Target version Sprint (10/05/2026- 10/09/2026) sprint (10/12/2026 - 10/31/2026) Backlog
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