Private
Tracker *Bug Feature Support Testing
Subject *
Description Edit Add an option to allow or prohibit customer cancellation. Configure whether cancellation is allowed after delivery-partner collection. Define the last eligible delivery stage and optional cancellation deadline. Support partial-quantity cancellation. Configure automatic cancellation or staff approval before handover. Store a customer-facing cancellation policy explanation. Allow variants to inherit product settings or override them. Validate all policy fields on the backend. Preserve the effective policy snapshot on each purchased order item so future product edits do not change existing orders.
Status In Progress
Priority *Low Normal High Immediate
Assignee Ajit ABindu DandaChandra SekharDivya InapakurthiKarthik PalakondaPavan Kumar MuralaRavi Shankar PalleRavindra AtthotaSai MahanandaSai Priyatham SadineniSowjanya atthotaSravani RangannapalemTeja Sriram SanganiYalavarthi Thriveni
Target version Sprint (10/05/2026- 10/09/2026) sprint (10/12/2026 - 10/31/2026) Backlog
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